Certified Clinical Medical Assistant – What’s your superpower?

Working as a Medical Assistant is the best job, it is challenging, rewarding, and every day is different from the last. There are many tasks we are responsible for, rooming patients and taking vitals, updating past medical, surgical, and social history, as well as assisting with procedures and giving injections.


Written By: Jessica Lousignont

CCMA and Clinical Assistant Manager


The greatest feeling in the world is when you feel like you made a difference in someone’s day.

Working as a Medical Assistant is the best job, it is challenging, rewarding, and every day is different from the last. There are many tasks we are responsible for, rooming patients and taking vitals, updating past medical, surgical, and social history, as well as assisting with procedures and giving injections. You have your day cut out for you when you come to work and must have multitasking skills. MA’s are responsible for making sure that all important information regarding the patient's health history is entered into the chart before they see the provider, whether it means data-loading the information before the patient arrives or obtaining the pertinent information while in the room with the patient. There are a lot of challenges as well, sometimes it can be difficult if there is a lack of information or the patient is a poor historian, but we do our best to communicate that to the provider, so they are able to take proper care of the patient. There are also a lot of side tasks that we are responsible for such as prior authorizations of medications, phone triage, medication refills, cleaning and sterilization of instruments, chart prepping, ensuring all our rooms are cleaned and always stocked, calling patients with lab/test results, reviewing all patient results and sending to providers, assisting providers in procedures, as well as anything they may need related to patient care.

Working in Women’s Health and Reproductive Medicine is something that I have always wanted to be a part of. I have a great passion for this field. It is so rewarding getting to go through someone’s pregnancy journey with them. From the moment that a mama finds out she is pregnant after years of trying, the new married couple that is deciding to start a family, the scared young mama who has an unplanned pregnancy and doesn’t think she is ready to become a mom, we get the opportunity to be there for all of them. We get to laugh and be excited with them, cry with them, discuss concerns with them, and just feel all the feels. It is such an honor to form such a bond with the women throughout their pregnancies.

We get the opportunity as MAs in Women’s Health to experience all types of OB and Gynecology. We get to assist with procedures such as IUD and Nexplanon insertions, Endometrial Biopsies, Colposcopies and LEEP procedures, and many other types of biopsy procedures. We get to help so many women who have struggled with pain, bleeding, endometriosis, cysts, whatever their issues may have been for years, finally get that surgery that they have waited for. Doing what we do is so rewarding, I would not change it for anything.

For me, I am in a unique position as I am the Clinical Assistant Manager as well as a CCMA, so I get to have the pleasure of “doing it all.” My job consists of many things. I am here as support to the Back Office Medical Assistants. I also play a big part in policies and procedures. I enjoy evaluating how we're doing things and coming up with new ways to make our days more efficient and productive. I work closely with the providers, staff, IT, and maintenance to make sure that our department runs smoothly every day and that both employees and staff are safe, happy, and feel supported. Everyday I get to come to work and make sure that everyone has the tools they need to succeed as well as work with the greatest group of women around. We are truly blessed!! 😊